Last updated: 25 August 2026
Processing and delivery
We normally process an order within 1–2 business days after payment has been received. The carrier then normally delivers within 1–3 business days in Belgium and 2–4 business days in the Netherlands. These are estimates, not guaranteed delivery dates. Weekends, public holidays, peak periods, customs or circumstances beyond our control may cause delays.
Shipping costs
The exact shipping cost is shown at checkout before you pay. Shipping is free from €45 where the checkout indicates that the order qualifies. The threshold is calculated on the merchandise subtotal after discounts and before shipping.
Address and tracking
Check the delivery address before confirming your order. Contact us immediately if it is incorrect; we cannot promise a change after fulfilment has started. When tracking is available, you receive it by email. If a parcel is returned because it was refused, not collected or addressed incorrectly, reasonable new shipping costs may be charged unless Daily Bear or the carrier made the error.
Delay, loss or transport damage
Is tracking inactive for an unusually long time, or has the parcel not arrived after the estimated period? Email info@dailybear.be with your order number. For visible transport damage, take photos of the outer packaging and product and contact us preferably within 48 hours. This practical reporting period does not limit your statutory consumer rights.
Countries served
The available destinations are those shown in checkout. An order can only be accepted when the chosen address is supported by our checkout.